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Microsoft Exchange Features/Benefits

E-mail Messaging

Even the smallest of companies can have a professional image by using their own company domain name in all their e-mail communications. With our hosted exchange service, small and medium size companies can have email accounts that are associated with their business and domain name, much like their larger competitors.

Exchange e-mail messaging will also enable your employees to:

• Communicate more efficiently with coworkers, clients, vendors, etc.
• Effectively organize e-mails into folders through the use of Outlook
• Access their e-mail messages anywhere, anytime through Outlook Web Access (OWA).

Group Collaboration Tools

Microsoft Exchange 2003 offers a range of collaboration tools that will streamline group planning and empower your employees with the information they need to work more effectively and efficiently.

• Company Calendar: Manage a calendar throughout the organization to facilitate effective time management and keep key employees informed of schedules and timelines.
• Task Manager: Create to-do lists and assign tasks to others to keep the workflow of projects smooth and timely. Notify employees of tasks through e-mail.
• Contact Lists/Address Book: Increase efficiency and reduce redundancy by creating a centralized location for all your contact information.
• Customer contact information can be accessed company-wide at anytime, from anywhere through Outlook Web Access.
• Maintain a Global Address List that includes contact and e-mail information of every employee in the company.
• Public Folders: Increase productivity by setting up workplaces for employees that need to share files and collaborate on various projects. The administrator can set the rights as to who can and cannot access the files.
• Customized Forms: Create custom forms relating to various company policies and procedures. Reduce the hindrance of paper shuffling by making necessary forms available in public files so anyone can access them at anytime.
• Discussion Groups: Employees can post and share important information in public files using standard or customized forms. A threaded conversation allows users to view the history of responses to a particular discussion.
• Reference Systems: Keep vital information (e.g., operations manuals, employee handbook, etc.) at your fingertips so appropriate employees can gain access when they need it. Unstructured data of any kind can be stored such as email messages, graphic images, URLs, voice mail messages, and Microsoft Office documents.
• Tracking Systems: This workflow solution will aid your employees in being more efficient by tracking information/data usage, updates and status.
• Instant Messaging: This real-time collaboration tool will enable coworkers to send important messages to coworkers instantly, saving time when the information needs to get there now.
• Exchange can be accessed by:
  1. Outlook client software
  2. Any internet based email client (POP3, IMAP)
  3. Web based access via Outlook Web Access (OWA)
  Outlook is the most popular method of access. This application provides full functionality of messaging, calendaring, group scheduling, and task management. The Outlook Web Access user interface is similar to the Outlook 2003 user interface. This allows employees the ability to perform the same functions as in Outlook, but through a web browser.
• Data Preservation: It is widely known that companies that do not prepare for disaster recovery do not survive following the disaster. Many companies do not realize the value of message and collaboration data, and even fewer backup this information on a regular basis. With our fully managed hosted Exchange service, all messaging and collaboration data is backed up to tape on a regular basis.